![]() Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 300 Lenora St, #1060, Seattle, WA, 98121, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded unfortunately, sale items cannot be refunded. ![]() If you’ve done all of this and you still have not received your refund yet, please contact us at. There is often some processing time before a refund is posted. If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Our practice serves patients from Old Bridge, East Brunswick, Woodbridge, and Edison, New Jersey and surrounding communities.Our return and/or exchange policy is valid for 30 days from the date of purchase. If, after a few days of applying a warm compress, your symptoms persist, schedule a dry eye consultation at Family Eye Care. For Dry Eye Treatment, Contact Your Local Optometrist One shouldn’t do more, as excessive use may dry out and irritate the skin around your eyes. How Frequently Should You Use the Dry Eye Compress?ĭepending on the severity of your symptoms, the best practice is to apply a warm compress 2-3 times per day.
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